Having worked within the forklift and tail lift industries for over 20 years, James brings not only his extensive technical knowledge but also a wealth of experience in handling all aspects of the customer experience.
James was promoted from within the Motus group to oversee the day-to-day operational needs for RLP customers, in a role that has grown over time to cover all aspects of customer and supplier relationship management and business processes.
Senior Technical Advisor
Beginning his career with Ratcliff over 26 years ago, Peter has developed his extensive technical knowledge of not only Ratcliff tail lifts but also Anteo, Erhel, Ross & Bonnyman and MBB and his industry experience is vital to the continued success of RLP.
Peter’s role involves day to day technical assistance and he is always happy to help with any customer enquiries
Customer Account Assistant
Diane has worked within the Motus Group for over 10 years in various departments including a Team Supervisory role and brings vast customer service and administration knowledge and experience to RLP.
Within RLP, Diane’s role encompasses processing customer orders, providing regular back order updates and following up on any courier issues which may arise, whilst also being on-hand to offer solutions and assistance to our broad customer base.
Phil came to RLP with over 15 years of warehousing experience, and a highly organised approach to running a warehouse operation, ensuring that important stock management procedures and targets are met.
As supervisor, Phil is responsible for maintaining the highest standards within our warehouse for all incoming stock and outgoing customer orders.
Coming from a warehousing background, Liam has been part of the RLP team since the beginning, and assists Phil completing day to day warehouse related tasks including picking, packing, goods-in and despatches.